Salesforce Experience

DW – Salesforce Services – Highlights

DW has provided development and design services for more than 2 years now. Areas include:

  • Asset/360 asset management implementation
  • Service Cloud Implementation
  • MuleSoft Integrations with ERP Systems
  • Development of Custom Applications

DW Supports 1200+ users of AMC’s Experience and Service Clouds

  • Manage application for 50+ educational institutions
  • Member facing applications
  • Event Management applications
  • Internal auditing applications
  • SF Administration (Manage Users / Profiles / Security Roles)
  • Develop applications using Flows, Apex, LWC

DW designed and developed near real time integrations between CRM and ERP applications including customers, sales reps, products, orders

  • Used Orchestrations and REST API’s to build integrations
  • Developed integrations between Salesforce Sales Cloud and Oracle E1 ERP application.
  • Support integrations

DW designed and developed integrations between CRM and ERP application

  • Used Orchestrations and REST API’s to build integrations
  • Developed integrations between Salesforce Sales Cloud and Oracle E1 ERP application.
  • Support integrations

DW assisted in implementing BReal property management application (built in Salesforce platform)

  • Used Orchestrations and REST API’s to build integrations between Salesforce and other property websites
  • Configured SF system for end users
  • Developed customizations to meet client needs
  • Developed User Guide and Training material for the applications developed